wooden ice spade flat 96 mm
Shipping Information?
How much are the shipping costs?
For orders over 49€, shipping is free in Germany and Austria. Otherwise, shipping costs in Germany are 4.90€ and in Austria 9.90€. For other countries in Europe and details, click here .
How long does shipping take?
Your order will be packed in our warehouse immediately after payment. Delivery time is 1-2 days . In Germany, your package will often arrive the next day. If you order before 2 p.m., we will ship the same day.
Is there a minimum order value?
No :). We don't have a minimum order value.
Volume discounts & offers?
How do I get volume discounts?
We are a digital company. You don't have to get a special offer from us for volume discounts. With us, you get a bigger discount the larger your order volume is. It's that simple!
You will receive the following quantity discount on your shopping cart:
From 100 euros - 1% discount
From 150 euros - 2% discount
From 200 euros - 3% discount
From 300 euros - 4% discount
From 500 euros - 5% discount
From 1,000 euros - 8% discount
From 1,250 euros - 10% discount
From 1,500 euros - 12% discount
Can I still receive an individual offer?
Of course, we can also make you an individual offer if you would like to order more than one pallet of goods or if your desired product is not in stock. Please contact us by email at sales@wisefood.de or by phone at the following number: + 49 (0) 89 248876480
Payment information & best price guarantee?
Is purchase on account possible?
Yes, we offer purchase on account through Klarna.
Can I get a longer term of payment or pay in installments?
You can either use Klarna purchase on account or pay via PayPal or Amazon Pay and select longer payment terms in the purchase process.
VAT / sales tax Austria and other countries?
As a commercial customer, you can simply enter your sales tax ID in the shopping cart at the bottom of the page. During the ordering process, you may be shown VAT. However, we will be happy to send you a corresponding invoice after the purchase, stating your VAT ID.
What does the 365 day best price guarantee mean?
We want our customers to be able to shop at fair prices, which is why we offer a best price guarantee for all products in our shop. If you find our product somewhere cheaper at the moment or in the next 365 days, please contact us. We constantly compare the prices of our products with the competition to offer you the best possible price. If our price on our website is higher, just contact us. We can be reached by email and phone at sales@wisefood.de or at the following number: + 49 (0) 89 248876480
Sample & return?
Do you offer free samples?
Due to the high volume of orders, we are currently unable to offer you samples. However, you can exercise your right of withdrawal and send your package back to us if you are not satisfied.
In addition, you will receive a free gift with every order. You can select it directly after placing your order.
How do I get my free product with this order?
Every customer has the opportunity to receive a free product with every order. You can find the selection of free products here . The free products will also be displayed after you have placed your order.
How does the return work?
As in many other online shops, you can of course exercise your right of cancellation with us. You can find the cancellation policy here . Returns are usually refunded within 1-2 days after the goods have arrived at our warehouse.
