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Support (Mon-Fri): 9am-4pm +49 (0) 8924418362

FAQ - Account & Personal Information

If your question cannot be answered and you need individual support, you are welcome to use our interactive customer form . Just click here.

You can easily change your contact details at any time in your account under "My addresses".

If you have forgotten your password for your account, you can easily reset it here . You will then receive an email from us with instructions on how to reset your account in the next step.

If you would like your customer account to be deleted, please feel free to contact us. You can do this either via the ready-made contact form ( click here ) or by e-mail (support@wisefood.de) or telephone (+49 (0) 89 24418362).

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